Theses and Dissertations at Montana State University (MSU)
Permanent URI for this collectionhttps://scholarworks.montana.edu/handle/1/733
Browse
8 results
Search Results
Item [A survey to evaluate the effectiveness of the instruction of secretarial/clerical students at Churchill High School](Montana State University - Bozeman, College of School of Business, 1977) Spear, Frank J.The sample chosen for the survey was the cooperative work experience employers in Eugene, Oregon. Seventy-five questionnaires were distributed and a return of 84 percent was received after one distribution and one follow-up phone call. The results provided valuable information which can be used in the instruction of secretarial/clerical students at Churchill High School. The results indicated that the human relations aspect of office work is considered just as important as the specific training they receive in the skill subjects. It was found that shorthand was not a necessary requirement for beginning secretarial clerical jobs and it may decrease in the next five years. Also, shorthand did not necessarily provide promotional opportunities. Typewriting was considered an important aspect of office work and that its importance will increase in the next five years along with records management, accounting, calculating machines and the magnetic tape selectric typewriter. It was found that most firms pay a beginning salary of $400 or more for all types of office work and that some large firms pay $500 or more. Results also indicated that business college, and community college graduates performance ranged from outstanding to excellent while high school performance was average and non high school was inadequate. Based upon the survey findings, several important conclusions were reached: (1) the human relations aspect of office work is very important, (2) typewriting will continue to be important, (3) the importance of shorthand will decrease, and (4) that the high school business education curriculum is meeting and should continue to meet the needs of the cooperative work experience student and employer.Item An evaluation of the office practice course at Sentinel High School, Missoula, Montana(Montana State University - Bozeman, College of Professional Schools, 1967) Wiles, Ann Lawton; Chairperson, Graduate Committee: Harvey A. LarsonThe purpose of this study was to evaluate the Office Practice course at Sentinel High School by comparing skills and attitudes actually taught in each unit with the skills and attitudes which employees and employers indicated as desirable for beginning employees to possess when they enter the labor market. Methods used to arrive at the evaluation included an initial questionnaire submitted to the members of the 1965-66 Office Practice class of Sentinel High School to determine their employment status; questionnaires completed by those graduates who indicated non-clerical or clerically related employment; and, completion of questionnaires and personal interviews with the clerically employed and their employers. All of the employees rated each unit of the Office Practice course, using an A-B-C-D-E rating scale (A indicating great value and E, little value), in terms of individual on-the-job value. Employers used the same rating scale and rated each unit in terms of on-the-job value to these beginning clerical employees. Employees and clerical employers made suggestions for course content changes or additions. Conclusions drawn as a result of this study were: (1) beginning employees lacked proficient skill and confidence in the operation of some business machines, especially the typewriter and dictating machines; (2) too much emphasis was placed on the automated data processing unit in view of the present requirements of Missoula employers; (3) additional instruction in communicative skills was needed; (4) additional emphasis needed to be placed on accuracy in all units; and, (5) some type of work experience prior to graduation and employment would be desirable. Recommendations were made as a result of this study that (1) additional office machines be purchased for the Office Practice laboratory to insure adequate machine instruction; (2) units on production and statistical typing and oral and written communication be added to the course; (3) an introductory unit containing terms and types and uses of equipment be substituted for the present ADP unit; and (4) adoption of a three-phase plan of pre-employment work (cooperative, directed, simulated) be included to meet the needs of all students enrolled in Office Practice at Sentinel High School.Item Implementing a block secretarial program at Flathead Valley Community College(Montana State University - Bozeman, College of School of Business, 1977) Fink, Carol Lynn; Chairperson, Graduate Committee: Daniel G. HertzThe purpose of this study was to determine and propose (1) the cost of implementing a block secretarial program at Flathead Valley Community College, (2) the equipment and materials needed, (3) the personnel needed and their qualifications, (4) the facility and space required, and (5) the methods of teaching used in block secretarial programs. Populations included thirty-four community, junior, and technical colleges in the states of Montana, Idaho, Washington, Oregon, Alaska, Arizona, Nevada, and Colorado. A questionnaire was used to survey the block secretarial programs. Only those schools having block-time secretarial programs were included in the study. The data was analyzed by the number responding to the individual question and placing this on a percentage basis. Since every institution did not answer each question, the percentage was determined by the total number who did answer the particular question analyzed. From these percentages the investigator compared the responses to the literature reviewed. The conclusions of the study were: (1) the community college provides a good setting for a block secretarial program, (2) at least one additional person was added to the staff upon the implementation of a block program; their qualifications depend on the position for which they were hired: instructor, paraprofessional, or lab assistant, (3) in most classes there was no need to add additional square footage to the existing classroom space, (4) an inservice training program was offered to the block instructors before or during implementation of the program, (5) individualized instruction, in-basket exercises, work-study programs, cooperative programs, and model office simulations were a part of the block program, (6) office equipment, multimedia equipment and materials were used extensively in block programs, (7) at least a two-hour block of time was used for the block program, and (8) funding for the block program was provided from the local, state and federal level. The recommendations of the study were: (1) Flathead Valley Community College would provide a good setting for a block secretarial program, (2) at least one additional person should be added to the present staff, (3) the staff in the secretarial department should attend a workshop or inservice training program before implementing the program, (4) additional office equipment, multimedia equipment and supplies should be purchased or developed by the teachers, (5) instruction materials should be purchased or prepared by the teachers, (6) scheduling should be arranged to provide for at least a two-hour block of time for the secretarial program, and (7) administration and staff should investigate funds and their availability at all levels for implementing a block secretarial program.Item The role of clerical office practice in the general business curriculum(Montana State University - Bozeman, 1961) Waters, Louise HarrisItem A study to determine the feasibility of expanding programs of secondary vocational business and office education in Montana(Montana State University - Bozeman, 1980) Miller, Ronald JamesItem Integrating office systems technology into the business education curriculum at the two-year postsecondary level(Montana State University - Bozeman, 1984) Jimeno, Cheri AnnetteItem A survey to determine the adequacy of office practice instruction(Montana State University - Bozeman, 1969) Beland, Charlet Sue RidgwayItem A current evaluation of the general secretarial curriculum of the Alexandria Area Vocational-Technical School(Montana State University - Bozeman, College of Business, 1971) Bowen, Duane Glenn