Publications by Colleges and Departments (MSU - Bozeman)
Permanent URI for this communityhttps://scholarworks.montana.edu/handle/1/3
Browse
6 results
Search Results
Item Digital Equity & Inclusion Strategies for Libraries: Promoting Student Success for All Learners(The International Journal of Information, Diversity, and Inclusion (IJIDI), 2021-07) Frank, Jacqueline; Salsbury, Meghan; McKelvey, Hannah; McLain, RachelleStudent success in higher education depends on access to digital resources and services, and today's students rely heavily on the library to facilitate that access. Reliance on digital library resources and services surged in March 2020, when many U.S. higher education institutions moved to remote learning in response to the COVID-19 pandemic. This move exposed a lack of awareness about the ongoing digital divide in higher education in Montana, a rural state with a small population located in the Western U.S., and the underestimation of how student success would be affected in an online learning environment. Many students do not have a computer or device with internet access, or access to reliable, high-speed internet. These barriers inhibit students from experiencing digital equity and inclusion in the realm of remote learning. This article discusses the impact on students, and how librarians working at Montana State University are working to address challenges and advance digital equity and inclusion in their state. It demonstrates how access, or lack of access to resources impacts digital inclusion and digital equity, including personal device ownership, access to the internet or cell service, the ability of libraries to implement remote authentication methods, and digital accessibility. The article shares perspectives and strategies from librarians working in public services and instruction, acquisitions, and electronic resources management, and how they are working together to promote digital equity and inclusion and increase the accessibility of library resources in their community.Item Strategies for collaboratively maintaining A- Z lists(2021-10) McKelvey, Hannah; Bradley, StarThis article discusses a project to integrate the management expertise of an Electronic Resources Librarian with the experiences of users, including students and Research & Instruction Librarians, to create a more user-centered A-Z database list. The authors analyzed the database lists of 10 peer institutions that use the Springshare A-Z Database List, gathered data about their own database list, surveyed colleagues, and developed an assignment for two library classes to understand how students and librarians use database lists. The article summarizes their findings and includes recommendations for collaboratively maintaining database lists that can be implemented at any library.Item The Role of an Electronic Resources Librarian in Procuring Accessible Online Resources(2020-06) McKelvey, HannahPer the 2019 NASIG Core Competencies for electronic resources librarians (ERL), ERLs “work with concepts and methods that are very much in flux … [they are] knowledgeable about the legal framework within which libraries and information agencies operate… [including] laws relating to… equal rights (e.g., the Americans with Disabilities Act)”. However, the Core Competencies do not define the level to which an ERL is responsible for determining the accessibility of an electronic resource. This article aims to create a better understanding of the steps an ERL can take to develop an accessibility statement pertaining to procuring accessible content. This article synthesizes key laws and policies that ERLs should be aware of in order to draft an accessibility procurement statement for their institution. It will also discuss licensing strategies, documentation collection, and conducting potential audits of electronic purchases.Item Out-of-the-Box Library Marketing: Examining Third-Party Materials that Promote Electronic Resources(2020) McKelvey, Hannah; McClain, RachelleWith so many online resources at our fingertips, balancing the brand identity of libraries and third-party resource providers has long been a concern. Existing research addresses the impact of promotional materials branded by third-party resource providers with little customizable space for libraries to add their brands. This article complements past research by reviewing the effectiveness of physical and digital marketing materials created by library resource providers to help libraries market their electronic content. We assess the contents of these marketing toolkits and survey librarians at academic, public, medical, law, and other types of libraries about how they use these promotional items, asking them to comment on their design and to express how well these materials link resources such as databases to the library.Item Improving Onboarding with Employee Experience Journey Mapping: A Fresh Take on a Traditional UX Technique(2018-09) McKelvey, Hannah; Frank, JacquelineWe present a creative method for applying the UX technique of journey mapping to improve the onboarding experience of new employees in any organization. Journey mapping is a well-known design research tool used to gain insight into how a user experiences a service, process, or product, with the goal of making informed improvements to deliver a better experience for future users. We argue that journey mapping can also be used to improve the internal process of onboarding new employees and improve the experience for future new hires, which is important because positive onboarding experiences are linked to increased productivity and greater employee retention. We share how other organizations can use journey mapping to improve the onboarding process utilizing our employee experience journey mapping project toolkit (Frank & McKelvey, 2017) designed to help guide similar projects, complete with shareable templates. In addition, we share the methods used at our library, as well as our findings, recommendations, and lessons learned.Item Digitizing the Ivan Doig Archive at Montana State University: a rise to the challenge illustrates creative tension(Taylor & Francis, 2017-01) Arlitsch, Kenning; Hawks, Melanie; McKelvey, Hannah; Gollehon, Michelle; Zauha, JanelleThis article contextualizes the leadership concept of creative tension by describing the acquisition, processing and digitization of the Ivan Doig Archive at the Montana State University Library. The project is framed as an illustration of strategies that can generate and sustain momentum toward achieving ambitious goals while building staff confidence. Perspectives from library staff and faculty who worked on the project are included alongside the view of the dean and an external organizational development manager.