Scholarship & Research

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    Building Library Community Through Social Media
    (Library & Information Technology Association, American Library Association, 2015-03) Young, Scott W. H.; Rossmann, Doralyn
    In this article academic librarians present and analyze a model for community building through social media. Findings demonstrate the importance of strategy and interactivity via social media for generating new connections with library users. Details of this research include successful guidelines for building community and developing engagement online with social media. By applying intentional social media practices, the researchers’ Twitter user community grew 100 percent in one year, with a corresponding 275 percent increase in user interactions. Using a community analysis approach, this research demonstrates that the principles of personality and interactivity can lead to community formation for targeted user groups. Discussion includes the strategies and research approaches that were employed to build, study, and understand user community, including user type analysis and action-object mapping. From this research a picture of the library as a member of an active academic community comes into focus.
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    Embedded Librarians: Delivering Synchronous Library Instruction and Research Assistance to Meet Needs of Distance Students and Faculty
    (IGI Global, 2012) Bonnand, Sheila; Hansen, Mary Anne
    This chapter reports on one academic library’s experiences with expanding instructional services by adding synchronous library instruction to better serve its online students and faculty located across the globe. Web conferencing software allows librarians to provide interactive, high-touch library instruction for online students equivalent to the experience of students in traditional face-to-face courses. While providing this real-time instruction on library resources and research skills, librarians are embedding themselves in online programs, becoming more readily accessible to online and distance students. By meeting the changing needs of academic library users wherever they are, librarians are reaffirming their integral role and relevance as partners in the educational endeavor.
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    Library Commons Assessment Report
    (2013-01) Frank, Jacqueline; Hansen, Mary Anne; Hodges, Mike; Strittmatter, Connie; Zauha, Janelle
    The focus of this report is to assess how the summer 2011 renovation of the first floor of Renne Library into a Library Commons has impacted users, library staff, and library services, and, when possible, to gather information about further needs and directions for the area. The Commons opened in late August 2011 and data gathering took place between April and December of 2012 but focused on use of the Library from August 2011 through August 2012.
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