Show simple item record

dc.contributor.authorOBrien, Patrick
dc.contributor.authorArlitsch, Kenning
dc.contributor.authorMixter, Jeff
dc.contributor.authorWheeler, Jonathan
dc.contributor.authorSterman, Leila B.
dc.date.accessioned2017-07-25T23:02:05Z
dc.date.available2017-07-25T23:02:05Z
dc.date.issued2016-11
dc.identifier.issn0737-8831
dc.identifier.urihttps://scholarworks.montana.edu/xmlui/handle/1/13411
dc.description.abstractPurpose – The purpose of this paper is to present data that begin to detail the deficiencies of log file analytics reporting methods that are commonly built into institutional repository (IR) platforms. The authors propose a new method for collecting and reporting IR item download metrics. This paper introduces a web service prototype that captures activity that current analytics methods are likely to either miss or over-report. Design/methodology/approach – Data were extracted from DSpace Solr logs of an IR and were cross-referenced with Google Analytics and Google Search Console data to directly compare Citable Content Downloads recorded by each method. Findings – This study provides evidence that log file analytics data appear to grossly over-report due to traffic from robots that are difficult to identify and screen. The study also introduces a proof-of-concept prototype that makes the research method easily accessible to IR managers who seek accurate counts of Citable Content Downloads. Research limitations/implications – The method described in this paper does not account for direct access to Citable Content Downloads that originate outside Google Search properties. Originality/value – This paper proposes that IR managers adopt a new reporting framework that classifies IR page views and download activity into three categories that communicate metrics about user activity related to the research process. It also proposes that IR managers rely on a hybrid of existing Google Services to improve reporting of Citable Content Downloads and offers a prototype web service where IR managers can test results for their repositories.en_US
dc.titleRAMP - The Repository Analytics and Metrics Portal: A prototype Web service that accurately counts item downloads from institutional repositoriesen_US
dc.typeArticleen_US
mus.citation.extentfirstpage144en_US
mus.citation.extentlastpage158en_US
mus.citation.issue1en_US
mus.citation.journaltitleLibrary Hi Techen_US
mus.citation.volume35en_US
mus.identifier.categoryHumanities, Literature & Artsen_US
mus.identifier.doi10.1108/lht-11-2016-0122en_US
mus.relation.collegeLibraryen_US
mus.relation.departmentLibrary.en_US
mus.relation.universityMontana State University - Bozemanen_US
dc.rights.licenseThis article is published under the Creative Commons Attribution (CC BY 4.0) license.
mus.data.thumbpage10en_US


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record