Critical incidents in healthcare
Mayer, Dale M.
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While teaching a class for registered nurses (RNs), one of the authors of this article was involved in a discussion of emotionally challenging cases. All participants recalled one or more such cases and were impassioned to share their experiences. These healthcare professionals (HCPs) still were impacted by these cases. Such critical incidents (CIs) first were described by emergency medical services, fire, and law enforcement personnel.
Mayer, Dale M., and Megan Hamilton. "Critical incidents in healthcare." MEDSURG Nursing 27, no. 4 (August 2018): 231-237.