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dc.contributor.advisorChairperson, Graduate Committee: Polly Petersenen
dc.contributor.authorSchlepp, Kathryn Michelle.en
dc.date.accessioned2016-06-28T20:33:27Z
dc.date.available2016-06-28T20:33:27Z
dc.date.issued2015en
dc.identifier.urihttps://scholarworks.montana.edu/xmlui/handle/1/9451
dc.description.abstractThe intent of this project was to focus on improving communication between total joint patients and care team with the aim to improve patient satisfaction. Communication between patient and care team is a large factor that can shape a patients care experience. A tool to improve communication between patients and their care team was implemented to address expected outcomes and improve patient satisfaction. This tool was a question prompting sheet that was used during the post-operative, inpatient period to help address patient specific questions and concerns, increase and improve communication with the care team and create a higher level of patient satisfaction. The tool created additional opportunities for direct patient communication related to their specific questions and concerns which created the ability to address the individual patient concerns.en
dc.language.isoengen
dc.publisherMontana State University - Bozeman, College of Nursingen
dc.subject.lcshPatient satisfaction.en
dc.subject.lcshHealth care teams.en
dc.subject.lcshCommunication in nursing.en
dc.titleA microsystem assessment : communication - the foundation for patient satisfactionen
dc.typeProfessional Paperen
dc.rights.holderCopyright 2015 by Kathryn Michelle Schlepp.en
thesis.catalog.ckey3094704en
thesis.degree.committeemembersMembers, Graduate Committee: Polly Petersen (chairperson); Linda Torma; Kimberly Peterson.en
thesis.degree.departmentNursing.en
thesis.degree.genreProfessional Paperen
thesis.degree.nameM Nursingen
thesis.format.extentfirstpage1en
thesis.format.extentlastpage42en
mus.identifier.categoryHealth & Medical Sciencesen_US
mus.relation.universityMontana State University - Bozemanen_US
mus.data.thumbpage48


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