The dual process model of stereotyping : using social cognitive research to reduce bias in the workplace with an emphasis in gender stereotyping

Abstract

As more women and minorities enter organizations, the issue of the glass ceiling fails to evaporate, due in part to the less favorable evaluations of women and minorities in the workplace. A likely cause for this is the lack of research and understanding in the business environment on stereotyping and its results. The following narrative review seeks to bridge the gap between social psychological and social cognitive research and business and Industrial/Organizational research on the topic through the introduction of a dual process model that identifies and attempts to correct for the harmful effects stereotypes may have on assessments, using the moderators of Information, Situation, and Motivation.