Browsing by Author "Benedict, Karl"

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No Such Thing as a Free Lunch: Google Analytics and User Privacy
(2016) Young, Scott W. H.; OBrien, Patrick; Benedict, Karl
Patron privacy is sometimes the price we pay for free services. This trade-off is part of Google Analytics, the free web tracking tool. This session shares research into analytics implementations of DLF institutions, discusses relevant privacy issues, and offers recommendations for enhancing users' web traffic privacy through configuration and education.
Protecting privacy on the web: A study of HTTPS and Google Analytics
(Emerald, 2018-09) OBrien, Patrick; Young, Scott W. H.; Arlitsch, Kenning; Benedict, Karl
The purpose of this paper is to examine the extent to which HTTPS encryption and Google Analytics services have been implemented on academic library websites and to discuss the privacy implications of free services that introduce web tracking of users. The home pages of 279 academic libraries were analyzed for the presence of HTTPS, Google Analytics services and privacy-protection features. Results indicate that HTTPS implementation on library websites is not widespread, and many libraries continue to offer non-secured connections without an automatically enforced redirect to a secure connection. Furthermore, a large majority of library websites included in the study have implemented Google Analytics and/or Google Tag Manager, yet only very few connect securely to Google via HTTPS or have implemented Google Analytics IP anonymization. Librarians are encouraged to increase awareness of this issue and take concerted and coherent action across five interrelated areas: implementing secure web protocols (HTTPS), user education, privacy policies, informed consent and risk/benefit analyses.