Theses and Dissertations at Montana State University (MSU)
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Item An assessment of the continuing education needs of secretaries in Honolulu, Hawaii(Montana State University - Bozeman, College of Business, 1994) Woienski, Naomi; Chairperson, Graduate Committee: Norman L. MillikinThe major purpose of this study was to assess the continuing education needs of secretaries in Honolulu, Hawaii. To collect data for the study, questionnaires were sent to 150 head secretaries in Honolulu, Hawaii, offices. The simple random sample was selected from the Honolulu Chamber of Commerce 1992 Directory of Member firms. Forty-three usable returns were received. Thirty-two percent of the respondents reported that they were employed by businesses which employed over 100 full-time employees, and thirty percent were employed by businesses employing less than 10 full-time employees. Ninety-seven percent of the respondents were female, 37% of the respondents were between the ages of 25-35. Salaries of over $10.00 per hour were reported by 81% of the respondents. Seventy-nine percent of the respondents continued their education beyond high school. The findings of the study showed that more than half of the respondents, sixty-five percent, believe they have a continuing education need in computer software. Only 4.6% of the respondents did not indicate any area of continuing education needs. The other two common areas of continuing education needs were management and human resources. Over 75% of the respondents report that they would prefer taking continuing education courses at a community college or state university setting. The data from the study indicated that most secretaries in Honolulu do not believe continuing education courses earn secretaries a higher wage. More than half of the respondents also do not believe that their level of education has impacted any promotion opportunities. The data also showed that only 25% of the secretaries believe that their employer would be willing to pay more for a secretary who pursues continuing education courses. Almost half of the respondents believe that their employers are willing to pay for their continuing education courses. Of the secretaries who believe their employers would help pay for their education, 37% felt that their employers would reimburse them for the full tuition costs. The data revealed that the most influential factor for secretaries in Honolulu to pursue continuing education courses is the belief/knowledge that furthering their education would actually enhance their career path. Based on the findings of the study, the writer recommends that educators prepare secretarial students for the varied perceptions of the profession, that secretarial students be challenged to develop a career path, that college business educators develop a close working relationship with the business community, that the college or university offer. career path counseling seminars for secretaries, that a seminar also be facilitated by the college of business faculty for local employers relating to their secretaries, and that the university offer a seminar on employer/employee communication.Item Utilization of telecommunications technologies in small businesses(Montana State University - Bozeman, College of Business, 1997) Jacobson, Calvin S.; Chairperson, Graduate Committee: Norman L. MillikinTelecommunications technologies means the science of communication at a distance by electronic transmission. The types of telecommunications technologies being used in commerce by small businesses in Montana were analyzed by the creation of a sample questionairre. All businesses registered with the Montana Department of Commerce for listing in the Montana Manufacturers and Product Directory was the population of interest. A representative sample of nearly 25% of the population returned usable questionnaires. The majority of business people state they have computers for their business needs. The average user time spent daily on a computer is between one and four hours. Continuing education course availability is within driving distance for business owners and managers in most geographic areas. The most readily available courses are Accounting, Computer Technology, Management and Marketing. More than half the respondents state they have taken continuing business education courses since formally attending school. For businesses, the most sought after continuing education courses were in the areas of: * Marketing * Management * Accounting * Computer Technology * Salesmanship * Customer Services Communications Technologies, Legal & Compliance Issues, Business & Office Equipment and International Business were ranked as a lower priority. The largest sector (31%) of businesses report annual gross sales income of less than one hundred thousand dollars ($100,000.). The second largest sector (23%) reported annual gross sales income greater than one million ($1,000,000.). Two to five (2-5) employees is the predominant number of employees in fifty percent (50%) of the Montana businesses and over seventy-two percent (72%) of the respondents had some college experience or a college degree in place. The majority of respondents (48%) were self-employed for longer than ten (10) years. The majority of respondents (55%) had been with their company longer than ten (10) years. The majority of people in business had come from a business-related education background. Seventy-one percent (71 %) of the respondents were over forty years old. Sixty-six percent (66%) of the respondents were male. The preferred way to experience continuing course work was in person. When asked about actual use of telecommunications technologies, distance computing was picked most frequently. Almost half of the respondents stated that they were not sure if they would choose to use technology to further their education. The identified groups were owners and managers having taken continuing business education courses and those that had not, time spent daily on computers and company annual gross sales. There were no significant relationships found.Item First position opportunities of Wyoming graduates from selected vocational post-secondary office occupations programs(Montana State University - Bozeman, 1971) Coughenour, Arthur L.Item The professionalization of rural librarians : role modeling, networking and continuing education(Montana State University - Bozeman, College of Education, Health & Human Development, 1995) Bushing, Mary CatherineItem A study of professional learning community components and Montana class 'AA' high schools(Montana State University - Bozeman, College of Education, Health & Human Development, 2003) Reisig, Douglas WalterItem Participant perceptions of video link distance learning effectiveness in adult health continuing education and training(Montana State University - Bozeman, College of Education, Health & Human Development, 2001) O'Malley, Lynis AnnItem Determining teachers' perceptions of self empowerment through professional development facilitated by asynchronous distance delivery instruction in classroom-based action research(Montana State University - Bozeman, College of Education, Health & Human Development, 2002) Graves, Carl JohnstonItem Adult and continuing education needs of employed women aspiring to administrative assistant positions(Montana State University - Bozeman, College of Education, Health & Human Development, 1980) Spicer, Janeth Lee MendeItem Information sources and methods used by progressive farmers in the learning process(Montana State University - Bozeman, College of Education, Health & Human Development, 1991) Stephens, Larry LowellItem Instructional leadership in the principal role : testing the effectiveness of practices in the implementation of a curricular innovation(Montana State University - Bozeman, College of Education, Health & Human Development, 2002) King, Marilyn Helen