Scholarly Work - Library

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    Scaling up: How data curation can help address key issues in qualitative data reuse and big social research. Introduction (Ch. 1) - Insights from Interviews with Researchers and Curators (Ch. 7).
    (Springer Nature, 2024) Mannheimer, Sara
    This book explores the connections between qualitative data reuse, big social research, and data curation. A review of existing literature identifies the key issues of context, data quality and trustworthiness, data comparability, informed consent, privacy and confidentiality, and intellectual property and data ownership. Through interviews of qualitative researchers, big social researchers, and data curators, the author further examines each key issue and produces new insights about how domain differences affect each community of practice’s viewpoints, different strategies that researchers and curators use to ensure responsible practice, and different perspectives on data curation. The book suggests that encouraging connections between qualitative researchers, big social researchers, and data curators can support responsible scaling up of social research, thus enhancing discoveries in social and behavioral science.
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    Teaching Privacy Using Learner-Centered Practices in a Credit-Bearing Context
    (ACRL, 2023) Young, Scott W. H.; Mannheimer, Sara
    This chapter describes practices of teaching privacy to undergraduate students in a credit-bearing context. The chapter features a discussion of a semester-long course, Information Ethics and Privacy in the Age of Big Data. This chapter opens by briefly outlining three points of consideration for approaching a semester-long course. We then highlight three assignments from the course that we think are particularly useful and adaptable for teaching privacy. We include excerpts from course materials and student feedback to illustrate specific points. The chapter concludes with a self-reflective assessment of our experience as teachers. We co-taught the course with a pedagogical viewpoint of learner-centered participation and trust, an approach that we have previously discussed in detail. The course was built around reflective and co-creative activities that make space for students to bring their own experiences and perspectives into the classroom, including self-evaluation, student-led discussion sessions, small-group discussions, creative activities, and hands-on projects. We intend for the assignments and topics of this chapter to be used beyond a credit-bearing context. Librarians teach in so many different contexts. With that in mind, we offer points of consideration for adapting our assignments for other settings, like workshops, one-shot instruction, or a sequence of course-embedded instruction to be completed over two or three class sessions.
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    Beyond Therapy Dogs: Rethinking Animal Policies to Protect and Promote Student Wellness for All Library Users
    (2020) Frank, Jacqueline
    This chapter presents options for rethinking and communicating animal policies to protect and promote wellness for all library patrons and suggests considering a responsive approach to educating users about library policies in order to help protect the rights of people with service animals, while also promoting a welcoming environment that supports student success, health, and wellness. The chapter includes a case study of the successful therapy dog program at the Montana State University (MSU) Library and shares educational handouts outlining the definitions and distinctions between service animals, therapy animals, and comfort animals (also called emotional support animals, or ESAs). The case study examines unintended and correlated impacts of the program, including an increase in people bringing pets into the library, and how challenges such as underprepared employees and unclear policies and procedures were addressed at the MSU Library.
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    Using the Balanced Scorecard as a Framework for Strategic Planning and Organizational Change
    (2020) Johnson, Kris; Arlitsch, Kenning; Kyrillidou, Martha; Swedman, David
    Strategic planning processes offer an opportunity to connect foundational practices with a vision for future change. In this chapter, Kotter’s eight stages of change are mapped to the Montana State University Library’s strategic planning effort (September 2017– February 2018). Montana State University (MSU) is a land-grant public research university located in Bozeman, Montana. It is listed in the Carnegie Classification as a doctoral-granting university with “Higher Research Activity,” and with a head count of nearly 17,000 students in Fall 2018, it is by far the largest institution of higher education in Montana. The university’s annual budget is $201 million, and research and development expenditures exceeded $126 million in 2018. In addition to having its teaching and research missions, MSU is also one of 359 universities in the US awarded Carnegie’s community engagement classification.
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    Interactive eLearning: Designing the Immersive Course-Integrated Online Library Orientation
    (2018) Regan, Matthew T.; LaBrake, Matthew; Piekart-Primiano, Amanda
    This chapter addresses the creation of an online learning object built to engage and orient students to library resources, spaces, and support services. Developed in Articulate Storyline, the orientation follows two student characters as they navigate a virtual library environment. As students progress through three nonlinear modules, they are immersed in a variety of interactive learning activities where they must click, hover, drag, drop, and explore to proceed. They learn by listening, reading, and interacting with the content through scenario-based activities. Through collaboration with faculty and administration, and the employment of instructional design practices using the ADDIE (analysis, design, development, implementation, and evaluation) model, we ensured that the learning object was student-friendly and clearly aligned with course objectives. Now integrated as a mandatory component of our First-Year Experience seminar, assessment data demonstrates that students are truly engaged throughout the learning experience and have developed a more nuanced understanding of the role of libraries and librarians.
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    Doing the Honors: Designing a Curriculum for a Year-Long Thesis Project
    (Association of College and Research Libraries, 2017) Piekart-Primiano, Amanda; Regan, Matthew; Sacharow, Lily
    The personal librarian approach enables a deeper level of one-on-one contact with students beyond the typical reference interaction, and is often employed for student groups who may benefit from more targeted library services, such as student athletes, developmental education students, and international students. Honors students are another such cohort. The Honors Program at Berkeley College offers students the opportunity to participate with a group of their peers who are focused on pursuing a more academically rigorous path than what is ordinarily expected of undergraduate students. Students are admitted to the program either as freshmen or as continuing upperclassmen. Three components of the Honors Program are community service, advanced honors seminars (three courses taken during an academic year), and scholarship. Librarians support the third objective, which takes the form of a scholarly research paper on a topic of each student’s choice, written during the upper-level seminars and typically twenty to fifty pages in length.
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    Using a “Project Management Mindset” as an Administrative Approach to Creating Workplace Efficiencies & Building Employee Leadership Skills
    (2016) Johnson, Kris
    Purpose The aim of this chapter is to help library managers and administrators understand the core processes of project management and how adopting a project management mindset as an approach to library administration can help libraries more efficiently achieve the goals and objectives outlined in their strategic plans and to simultaneously grow library leaders, at all levels of the organization. Methodology/approach The chapter is a combination of general overview, literature review, and conceptual paper. It will begin by discussing the basics of project management and project management processes, the shell, that makes project management such a valuable management tool to help guide staff through work processes. Next will be sections focusing on core literature resources for further understanding the value of project management and the project management mindset, both from the library and non-library literature. Relevant library literature presented will highlight the portions of the literature that tie to the core project management process and its value as a managerial, strategic planning, and leadership building tool. This will be followed by a slightly more in-depth examination of project management processes, followed by a section detailing the practical benefits to libraries. The chapter will end by summarizing the benefits of utilizing project management as a managerial tool and ties into the overall concept of employing a Project Management Mindset as one’s approach to management or administration. Practical implications Practical implications to embracing a Project Management Mindset in libraries include improving efficiency, realizing goals and objectives tied to strategic plans, and building staff knowledge, skills, and leadership abilities. The ideas gleaned from this chapter can be applied in any library type: academic, public, special, or school. Originality/value Library literature related to project management is solid, but generally focuses on processes and tools, and often has an IT focus. This chapter fills a gap in literature geared specifically to managers and administrators and focuses less on specifics and more on the higher-level benefits organizations such as libraries can gain from project management as well as the benefits to the library profession as a whole by increasing employee skills, knowledge, and leadership.
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    Wikipedia and Wikidata Help Search Engines Understand Your Organization: Using Semantic Web Identity to Improve Recognition and Drive Traffic
    (ALA Editions, the American Library Association, 2018) Arlitsch, Kenning; Shanks, Justin D.
    Semantic Web Identity (SWI) is the condition in which search engines formally recognize entities and their relationships. Entities can be people, places, organizations, landmarks, or other “things” but in this chapter, entities will be defined as academic organizations: libraries, but also other academic units such as colleges, departments, centers, and institutes. An entity can be said to have achieved SWI if a formal display known as a Knowledge Graph Card (KC) appears for it in search engine results pages (SERP). The KC offers information about the entity directly in the search engine window, including such elements as address, phone number, hours of operation, description, link to the website, user reviews, etc. More importantly, the KC is an indicator that the search engine has achieved a machine-based comprehension of the existence and nature of the entity. With this understanding, the search engine can be more precise in its referrals and can hand off information about the entity to other semantic technologies. Far from being an end in itself, the display of an accurate and robust KC should simply be considered a positive indicator of SWI. Unfortunately, most academic organizations have not achieved SWI at this time. A search engine displays a KC when it has gathered enough verifiable facts about an entity. Search engines gather some facts organically while indexing website documents. But verifiable facts are more likely to be harvested from proprietary knowledge bases such as Google My Business, and from knowledge bases on the Linked Open Data (LOD) cloud, such as Wikipedia and Wikidata. Academic organizations have the best chance of controlling their SWI by proactively creating and curating records in these knowledge bases. This chapter will: (1) explain the significance of SWI; (2) describe a new library service developed at Montana State University that helps campus organizations implement SWI; and (3) demonstrate how SWI was successfully achieved in three case studies.
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    Personal Digital Archiving as a Bridge to Research Data Management: Theoretical and Practical Approaches to Teaching Research Data Management Skills for Undergraduates
    (ALA Editions/Neal-Schuman, 2018) Mannheimer, Sara; Banta, Ryer
    Data literacy is quickly gaining importance for undergraduate students who are preparing to enter the workforce. This chapter brings together three key concepts to address undergraduate data literacy: research data, research data management, and personal digital archiving (PDA). Research data is the material that is collected, observed, or created, for purposes of analysis to produce original research results. Research data management is the practice of organizing, preserving, and providing access to research data. PDA the practice of organizing, maintaining, using, and sharing personal digital information in daily life. Working directly with research data can be an ideal way for students to develop their data literacy. However, most undergraduates do not collect or manage research data regularly. In this chapter, we draw upon the principles of constructivist learning theory to suggest that PDA can be used as an instructional bridge to teach research data management to undergraduates. PDA closely parallels research data management, with the added benefit of being directly relevant to undergraduate students, most of whom manage complex personal digital content on a daily basis. By teaching PDA, librarians encourage authentic learning experiences that immediately resonate with students' day-to-day activities. Teaching PDA builds a foundation of knowledge that not only helps students manage their personal digital materials, but can be translated into research data management skills that will enhance students' academic and professional careers.
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    Understanding and Embracing Service Design Principles in Creating Effective Library Spaces and Services
    (Emerald Publishing Group, 2016-12) Johnson, Kris
    Purpose The aim of this chapter is to help library administrators understand the concept of Service Design, and to maintain that any consideration of the future of library spaces should begin with a service design focused approach. Approach The chapter is a combination of general review, literature review, case study, and conceptual paper. It focuses on describing the basics of the concept, highlighting essential resources for further understanding, highlighting service design specifically applied in libraries, and providing one case study of an academic library undergoing a master planning project utilizing the lens of Service Design. The chapter will conclude by emphasizing the importance of attaining an appropriate understanding and buy-in for the Service Design process by library administrators and staff in order for its effective implementation. Practical implications Practical implications to employing Service Design to library spaces are endless, and span that gamut from making smart decisions based on user input and evidence, to creating spaces and services that are relevant to library users. Employing a Service Design approach to library building projects helps administrators position themselves to advocate for needed technology and funding in the highly competitive resource arena. The ideas gleaned from this chapter can be applied in any library: academic, public, special, or school. The results will be different, because every library has a unique group of users, but the processes employed are the same. Originality/value Library literature related to Service Design is slim but slowly emerging. This chapter fills a gap in literature geared specifically to administrators as well as building design and redesign projects.
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